EXCHANGES/RETURNS
We want all of our customers to be happy with their purchase; if for any reason at all you are not satisfied with your purchase please contact us within 30 days. We will gladly accept your return for exchange or refund of your money (less the shipping cost).
Due to the nature of our products, returned merchandise must be returned clean in unused/new condition and in the original manufacturers packaging.
No Returns will be accepted after 30 days of purchase date. No exceptions. We will inspect all items before a refund is issued.
For assistance regarding your return please email info@tunerimage.com
PROCEDURES TO FOLLOW FOR RETURNS/EXCHANGES:
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Please log into your account and submit a return or exchange request for approval.
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PLEASE CLICK HERE TO LOG INTO YOUR ACCOUNT. LOG IN
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All Returns or Exchanges must be pre-approved with a return authorization number before a return or exchange is made - No Exceptions
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All Returns are subject to 20% restocking fee. Return labels are not provided by Tuner Image - Buyer is to cover all shipping / return fees.
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Tuner Image does not accept returns on special order items or drop shipments. No Exceptions
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Non Approved returns will be refused by Tuner Image
REFUNDS WILL BE ISSUED IN THE FOLLOWING MANNER:
New/unused - 20% Restocking
* Shipping cost is non-refundable.
EXCHANGES WILL BE ISSUED IN THE FOLLOWING MANNER:
New/unused - 100% store credit (minus shipping cost)
*Limited to 1 exchange per customer/transaction
CANCELED ORDERS
Canceled orders are subject to a 8% non-refundable processing fee charged by the credit card companies and/or Paypal